Make sure you have an internet connection that can stream HD (720p) video.
In order for the live video to play without continually buffering or breaking up, you need to have a fast enough internet connection. Our live stream uses high definition (720p) video. Typically this would require a minimum average download speed of 5Mbps to work effectively. You can check your current connection speed by doing an online speed test at speedtest.net and clicking on Begin Test.
Use a hardwired internet connection.
Remember that your internet speed is measured at the device. Connecting to your network wirelessly can often be slower than hardwiring to the router from your computer using an Ethernet cable. Note that the connection speed can drop if the Wi-Fi standard is not fast enough.
Be the sole users of your network bandwidth.
Make sure there is no-one else using the internet (e.g. browsing, streaming, downloading) on your network at the time of streaming and close down any open tabs in your internet browser. If you’re streaming in a public building, you may wish to disable the public Wi-Fi and create a separate SSID, unknown to other users, in order to maintain your optimum speed.